Tag Archives: Business Tariffs

JDnetworks

JDnetworks taps into the energy goldmine

As a privately owned, independent company, Leeds based telecoms broker JDnetworks prides itself on offering completely impartial advice and tailoring the best available package for its customer’s individual requirements.

The ‘trusted relationships’ it has built with customers means that adding Energy to its portfolio of services alongside Fidelity Energy was a ‘no brainer’ according to Associate Director James Sweaton.

When we read about Fidelity Energy in Comms Dealer, we made a call and within a couple of days we were signed up. It was attractive to us because they offered us an attractive commission structure and set up assistance and on-going support, which was perfect for JD Networks who have never tried the energy market.”

Within days the JD directors had set up a separate company JDenergy Ltd (www.jdenergy.uk) and their sales staff now have two discussion points with both old and new customers and Sweaton explained: “We have a good balance of both new and existing customers who we are offering this service to, we have a telesales team who push both telecoms and energy and on most occasions we try sell both products together.

“We certainly find energy easy to sell, especially to existing customers who we already have a relationship with. We find that the customer just wants a good saving and proactive account management. We find that the majority of customers are happy to change, Unlike telecoms there is only one type of gas and electricity so if they are happy with us then they will switch.

Since becoming a Fidelity Energy partner just under a year ago JDEnergy has provided quotes for around 150 businesses and in the past year alone has netted over 20 new customers.

But this is just the tip of the iceberg according to Sweaton.

“I think the opportunity is massive; it goes hand in hand with our telecoms model as JDnetworks is about reviewing billing and offering reducing costs. Most of the time we ask for energy bills as part of credit checks so offering reduced energy costs is a great way to increase revenue.”

Want to explore an alternative way of boosting your company’s turnover? Contact us on 0800 48 48 00 or email partners@fidelity-energy.co.uk.

Utilities for Business

IT and mobile security specialist Cybermo is the latest ICT channel business to add energy services to its portfolio alongside Fidelity Energy.

The Winchester based company has set up a new division – Utilities for Business – and is now successfully offering energy solutions to its existing telecoms and IT customers, plus new businesses within the manufacturing sector, care homes and serviced offices.

The new division had already made over £15k in profit and has secured a pipeline of energy business of around £100k.

“We were formerly Opus Telecom, a Unify partner and sold the telecoms base to NIX communications in the summer”, said Director Matt Boyce.

“We’ve been trading for over 15 years as a fully independent mobile provider, specialist SME security provider for IT security, Microsoft partner and partner of Fortinet security products distributor Exclusive Networks. Our aim is to secure businesses against constantly evolving threats easily and affordably.”

So why has the company decided to move into energy supply?

“I can see why some telecoms or IT companies would be cautious to diversify, but if you do not diversify as a business then youre not moving forward and its down to how it is pitched. Fidelity provide all the tools to make it easy. We first heard about them in a magazine feature and we knew their MD John Haw from his Gamma days. When John came and presented the proposition to us the attraction was clear. Energy provided us with another revenue stream, it was easy to administer and set-up and ultimately made the customers more ‘sticky’.

“Also, it was very easy to get going. We have a dedicated Fidelity Energy account manager who is superb, the Fidelity portal is very easy to use and we are now self-sufficient with processing quotes.”

Boyce says Utilities for Business is aiming to be ahead of the curve in giving customers the best possible energy deals.

“We are slightly different and aim to be a solution type provider for energy so we monitor the raw material prices and produce reports each week. Ultimately, we are more informed than the major suppliers which is a key differentiator for us. In the main, customers have been receptive because of how we pitch it and Fidelity allow us to be fully independent with the suppliers which is a great benefit.

“Selling energy is a great opportunity; its a very transactional model and the customers ultimately sign a with the supplier such as British Gas, so they still have the security of big supplier but the customer care of a dedicated company with a face. Anyone with a customer base should speak to Fidelity, added Boyce.

Fidelity Energy can help your business sell energy to your clients, call us on 08000 48 48 00 or email us at partners@fidelity-energy.co.uk. We would be delighted to hear from you.

Maintaining Momentum

A great way of maintaining momentum until a deal is locked in

It’s a problem faced by us all: the customer agrees on the phone to send you their bills but days pass and despite a follow up call nothing is received.  To tackle this ongoing challenge and ensure you remain front of mind with the customer we suggest following up, once a customer commits to sending their bills, with one of our low energy light bulb packs. As well as the low energy light bulb, the pack contains a flyer highlighting the benefits of using the bulb, plus a personalised letter reminding them to send their bills in order to save even more on their energy costs. We even include a stamped addressed envelope to make the process even smoother. We then follow up with a call within 48 hours checking that they received the pack and encouraging them to put the bills in the envelope and post them back to us. We have seen some strong results so urge you to try this process in order to drive more bills in for processing. We have teamed up with the guys at SaveMoneyCutCarbon to supply the bulbs.  For more information on them click below. If you need any support from us to pull a campaign like this on together please ask your IAM for help. https://www.savemoneycutcarbon.com/