Tag Archives: Business energy savings

Three Myths About Switching Energy Provider

The other day we spoke to one of our Business Development Executives here at Fidelity Energy to find out the most common myths and misconceptions she hears when speaking to business owners on a daily basis. Read on to see the top three energy switching myths debunked! When was the last time you switched your energy supplier? What’s been stopping you?

1. I will have to pay hidden fees
Here at Fidelity Energy, we are happy to be transparent with our clients, the team has over twenty years’ experience so we know the angles. You won’t be charged additional fees for using our services. Furthermore, we will get in touch when your energy contract is coming to an end and help you switch again, this way you won’t go on the standard variable rate, which can be considerably expensive. With us, you switch once and we will help you switch forever.

2. Can price comparison websites be trusted?
A lot of people can sometimes be under the false impression that comparison websites are nothing more than marketing websites and a scam. The truth is that we want to find a better deal for you and collate all the energy suppliers’ prices, and then we put that against your energy usage to ensure that you’re on the best energy tariff. We do the hard work, so you don’t have to. We will check the Big Six energy suppliers, as well as independent suppliers so you get the most competitive prices possible. Do you still need convincing? Check out our testimonials.

3. I don’t have any time to switch energy supplier
We understand you’re time poor – time is money and you’re strapped for time. So how can you even start to think about your energy bills? Well, you don’t have to – let us use our automated platform to compare 10,000s of tariffs for your electricity and gas. That way you will have more time and probably money!

Give us a few details, sit back and we will see if we can save you money. What could be simpler? What do you have to lose? You may be able to reduce your bill by 44% today!

Not ready to change right now? Why not in the meantime take a look at our How Much Money is Your Business Losing Through Wasted Energy blog.

How Much Money is Your Business Losing Through Wasted Energy?

Do you know how much energy is being wasted by the main appliances and electronic devices your business uses? You probably have no idea that some alterations can help you save hundreds or even thousands of pounds each year.

Let start off with some math to work out the amount of energy and money your business could be potentially wasting.

A kilowatt-hour (kWh) is the unit of measurement we will use; if an appliance’s energy usage is measured at 1kWh it basically means it uses 1,000 watts in one hour. One kWh will typically cost around 15 pence. Now let’s look at some devices we have in the office and how much money is wasted.

Man in officeLaptop/Computers
Every workplace will have computers in use for most of the working day and in some cases, they will be on for 24/7.

A desktop computer that is idling will typically use about 100 watts (tower and monitor combined) which is 0.1 kWh – 1.5 pence. Let’s say you’re away from your desk for lunch, meetings etc. for three hours per day so your computer isn’t in use. Now we can use this information to work out how much money is wasted for any period of time:

1.5 pence x 3 hours = 4.5 pence/day.

That amount doesn’t sound like much, but you have more than one computer in the office. Let’s say you have 50 in your business each idling for three hours a day:

(4.5 pence x 50 PCs) x 260 days = £585 per annum (based on a 5-day week 52 weeks per year).

Light Bulbs Lighting
Now we can take a look at your company’s lighting, using the same calculation:

A light bulb typically uses 60w of electricity when on, which is 0.06 kWh, or 0.90 pence per hour.

Let’s say that again your lighting is on for three hours unnecessarily, then for every 50 light bulbs you are wasting:

(2.7 pence x 50 light bulbs) x 260 days = £351.00 per annum.

Old Appliances
Did you know that even if you switch off an appliance it will still use energy if plugged into a switched on plug socket?

These ‘Vampire’ appliances add on average 14 percent to annual domestic electricity bills according to the Energy Saving Trust, costing UK households nearly £1bn in wasted money. This problem can also affect businesses.

Fidelity Energy - Reducing Energy Usage in the Office

If you have TVs, laptops, desktop computers, printers and phone chargers that are not in use in the office make sure to switch them off and unplug them, this will save your business money.

Being mindful of the above could potentially see hundreds of pounds knocked off your business energy bills. Still want to know how you can reduce your carbon and reduce your business energy costs? Read our useful seven simple steps to cut your business’s carbon emissions, save energy and money blog.

Ashford Sports Club

“I attended the Surrey Cricket Foundation Dataquest Club Conference at The Oval on March 20th. This is an annual get together of Surrey cricket clubs to share best practice amongst clubs in Surrey, to inform clubs about what is going on in Surrey Cricket and to have a chance to speak with suppliers and marketers of cricket and cricket related goods and commodities.

 

One suggestion in the paperwork sent to all clubs in advance was to visit the Fidelity Energy booth at the conference armed with your club’s latest gas and electricity bills and Fidelity Energy would see if they could find a more economical solution for your club’s energy needs. During the lunch break and with some trepidation I approached their desk at the conference. They explained what Fidelity Energy did and how they operated and took a copy of my bills and promised to get back to me within a day or so. It was far less painful than I expected and they were friendly and clear in their approach and did not force anything upon me or my club.

 

Fidelity Energy came back to me within 24 hours of our meeting and presented me with estimates for the possible savings that could be made if we were to switch energy companies and sign up with a new supplier that they had found on our behalf. This was a very attractive offer which showed savings of nearly £5,500 in our energy bills over the next 2-3 years. This was a very attractive proposition which needed my club’s “Committee approval” before we could proceed; this unfortunately delayed our take up of this offer by a couple of days by which time the estimated savings had reduced slightly but within a few days we had signed up with ENGIE Energy Solutions and the deal was done.

 

All energy companies buy their fuel “ahead” and, with the current oil prices just starting to rise again after being at a 10 year low, now is the best time to really look at your club’s energy bills. With saving like ours being possible, you never know, your club might be able to afford that long-awaited project after all!

 

I suggest you contact Fidelity Energy as soon as possible to see what your club might be able to save. There is no harm in asking the question.”

Chris Evans

Ashford Sports Club

How Do I Reduce Carbon and Business Energy Costs?

Many UK businesses are wasting 20p in every £1 they spend on energy. Rising energy prices and growing concerns about our carbon footprint means it makes sense that all companies are thinking of ways to effectively cut their business energy bills. Follow these seven simple steps to help you save thousands on your business energy bills…

How to cut your business’s carbon emissions, save energy and money:

1. Fit energy saving light bulbs – LEDs can save 90% of lighting energy costs.

2. Replace your old refrigerator/ freezer if it is over 15 years old, with a new one with an energy efficiency rating of A++.

3. Get an energy audit – Many utility companies offer free business energy audits to their commercial customers. It’s a great way to figure out where your money is going every month.

4. Take advantage of natural sunlight – Maximum daylight and use artificial lights in dark areas only.

5. Control your heating and cooling – By keeping your office temperature one degree down during winter and one degree up during summer can reduce the power it uses by up to 10%.

6. Take advantage of tax breaks for energy efficiency – Local government may provide tax incentives when you use energy saving appliances that help to reduce your energy usage.

7. Switch your energy supplier – Ensure you’re on the right tariff for your business energy usage. Get a better deal now.

By using these steps above, you’ll be promoting a healthy workplace environment. Applying more efficient technologies will enhance savings and choosing the right business energy plan for your needs will potentially guarantee these gains are maintained for years to come.

Fidelity Energy - Check your business energy bills

Questions to Structure a Major Bid

Questions to Structure a Major Bid:

When engaging in a bid of any kind it’s essential that the customer understands and feels the need for some of the USPs that we offer.  Through good questioning a customer’s problems and needs can be established, which can then be matched to our key USPs.  The key USPs included in this blog post are only of value if the customer perceives them to be of value, therefore we ask questions to uncover the needs that then fit these USPs. 

  • Large breadth of suppliers means we can compare all the suppliers (25% spread of pricing)
  • Proactive contract management (avoid falling out of contract rates)
  • Account Management / Easy of Contact (no waiting time, we will handle all MACs and new installs / Change of Tenancies / Office moves)
  • Bill Validation (20% of bills have been found to be wrong)
  • Supplier rationalisation of complex estate (reduce the number of suppliers)
  • Coterminous contracts (ensure all contract finish on the same date)
  • Free Smart Meters (Install smart meters, avoid people having to read their own bills, helps reduce usage)
  • Manage the entire switch process (set up billing, monitor objections)
  • Proactively manage termination process (avoid being rolled over)
  • Monitor the market and pick the best market timing
  • Forward buying / hedge pricing up to 5 years out (avoid market fluctuations)
  • Access to Green Tariffs
  • Supplier Consultancy (compare suppliers service, billing and responsiveness)

Before we start with need payoff questions, we need to establish some basic facts:

  • How did you sign your current contract, direct with supplier or with another broker?
  • Which broker did you use?
  • Are you still working with them?
  • How long have you worked with them?
  • When did you last meet your current broker?
  • What length of contract did you sign in for? (helps us understand their buying behaviour)
  • Are you looking to secure a new deal shortly or comparing the market at this stage?
  • If so what date are you looking to decide?
  • Who has the authority to sign the new contract?
  • Have you any other businesses or sites?
  • When is your current contract end date/s?
  • By what date do you need to serve notice?

These basic facts should help us structure the next set of questions, which if handled correctly should lead to a creation of customer needs.

Questions to find Customer problems:

  • What importance is price compared to service? (We can guide them on the best balance)
  • When did you last have your bills validated? – Around 20% of energy bills are wrong!
  • How many suppliers do you have?
  • What problems does that cause? (Think supplier rationalisation)
  • How often do you have to read your own meters? Is this a problem for you? (Think – Smart Meter Value Add)
  • Have you ever had a large catch up bill?
  • How did this impact your business?
  • Have you ever fallen on to out of contract or deemed rates?
  • Have you ever had cause to question your energy bill?
  • When did you last switch supplier?
  • How did you find the process?
  • How do you ideally want your billing structured? Centralise or direct to sites, Monthly or quarterly?
  • What requirements do you have for new meters installs, office moves / purchase or close new buildings?
  • Do you plan on moving premises in the next 18 months?
  • Who manages this all in your business?
  • What % of their time does it take up?
  • How many suppliers do you have?  – would you prefer one supplier, or the cheapest possible option for every supplier?
  • Would it be of benefit if you had a single common contract end date? (better bulk discount / simplicity)
  • Would it be of benefit to have longer term budget certainty?
  • What impact would a 30% rise in energy costs have on your business?
  • What is your understanding of how forward procurement can protect your business?
  • What consideration do you give to the environment when selecting your energy supplier? (Green Energy)
  • What % more would you pay for fully green energy (Zero Carbon Energy)

Once the answers to these questions are captured, then we can build the proposal to include the features that then address the needs created above.

 

Maintaining Momentum

A great way of maintaining momentum until a deal is locked in

It’s a problem faced by us all: the customer agrees on the phone to send you their bills but days pass and despite a follow up call nothing is received.  To tackle this ongoing challenge and ensure you remain front of mind with the customer we suggest following up, once a customer commits to sending their bills, with one of our low energy light bulb packs. As well as the low energy light bulb, the pack contains a flyer highlighting the benefits of using the bulb, plus a personalised letter reminding them to send their bills in order to save even more on their energy costs. We even include a stamped addressed envelope to make the process even smoother. We then follow up with a call within 48 hours checking that they received the pack and encouraging them to put the bills in the envelope and post them back to us. We have seen some strong results so urge you to try this process in order to drive more bills in for processing.

We have teamed up with the guys at SaveMoneyCutCarbon to supply the bulbs.  For more information on them click below. If you need any support from us to pull a campaign like this on together please ask your IAM for help.

https://www.savemoneycutcarbon.com/

An update on the team!

We are pleased to welcome Jason Fernyhough to the Fidelity Energy team as our new field based Business Development Manager. With extensive experience in the Telecoms market place, B2B, distribution, and channel he has a wealth of experience and an understanding of what our partners need…

“I am thrilled to have joined the team. It is fantastic to have a fresh challenge in a new sector. The most important thing in my experience is to look after your customers and to make sure they have no reason to be looking elsewhere for services.

 

Every one of your customers uses gas and electricity and if you are not looking after that for them then someone else is! You need to be adding energy to your product portfolio. The best news is that there is money to be made and it is so simple to get started.

 

It is my role to help my partners engage with their clients and empower them to service their energy needs. Our simple and effective portal makes doing this very straightforward. The portal manages in life contracts, future business and your all-important commission schedules. I am backed by a brilliant team of internal account managers and our tenacious operations team, who all make sure we get your deals done and locked in.

 

I provide training and support out in the field and the internal team take care of your quotes and bespoke pricing, all you have to do is close the deals – something that is easier than ever with our new docusign e-Contract. If you would like to discuss how I can help you unlock a new and lucrative revenue stream from your existing customer base, with virtually no operational overhead then give me a call on 07988 99 88 99”

Jason Fernyhough

Kia Oval

The Kia Oval is the home ground of Surrey Cricket Club and is a world-famous international Cricket venue.

They had been with their energy broker for some twelve years before coming to Fidelity Energy. Having been dissatisfied with the level of service, pro-activity and investment into the partnership of their previous broker, Fidelity Energy was their first port of call.

Due to the size and usage of the stadium, their energy costs were extremely high and had been creeping up for some time. They had become aware that, at the time, oil prices were at a 10-year low and felt that they were not receiving the benefit of that low price.

We began by scouring the market for a solution that would fit them. Most paramount was lowering energy costs and ensuring they were kept low for as long as possible. Therefore, we focused on looking at ‘future prices’ of energy so we could find the best fit.

What we were able to supply was a procurement selection process that resulted in a five-year fixed price for their energy prices.

This saved the Kia Oval over £97,000 on their energy bills across the term of the contract.

This contract started in November 2016, the same percentage saving in today’s market would be closer to the £250,000 mark. A massive chunk of costs to wipe off any company’s bottom line.

They said:

Scott Carey

Operations Director, KIA Oval

Fidelity Energy took control of our energy procurement requirements from start to finish and have provided an exemplary standard of service from the outset. We have been extremely impressed with the professional approach that Fidelity Energy have adopted during the tender process. Their forward-thinking approach throughout has not only resulted in significant savings for The Kia Oval over our new gas and electricity contracts, but has also given us the confidence that we are now paying the most competitive tariff available. I would have no hesitation in recommending Fidelity Energy as a first class ‘energy partner’ for any business interested in keeping energy related expenditure under control.

Woking & Horsell Cricket Club

We recently helped Woking and Horsell Cricket Club make significant savings on their energy bills. We could tell you all about it, but Trevor Woods, the club secretary, has done such a sterling job of it, we’ll let him tell you.

Trevor Woods

Secretary, Woking & Horsell Cricket Club

I attended the Surrey Cricket Foundation Dataquest Club Conference at The Oval on March 20th. This is an annual get together of Surrey Cricket clubs to share best practice amongst clubs in Surrey, to inform clubs about what is going on in Surrey Cricket and to have a chance to speak with suppliers. marketers of cricket and cricket related goods and commodities.

One suggestion in the paperwork sent to all clubs in advance, was to visit the Fidelity Energy booth at the conference armed with your club’s latest gas and electricity bills and Fidelity Energy would see if they could find a more economical solution for your club’s energy needs.

During the lunch break and with some trepidation, I approached their desk at the conference. They explained what Fidelity Energy did and how they operated and took a copy of my bills and promised to get back to me within a day or so. It was far less painful than I expected and they were friendly and clear in their approach and did not force anything upon me or my club. Fidelity Energy came back to me within 24 hours of our meeting and presented me with estimates for the possible savings that could be made if we were to switch energy companies and sign up with a new supplier that they had found on our behalf.

This was a very attractive offer, which showed savings of nearly £5,500 in our energy bills over the next 2-3 years. This was a very attractive proposition which needed my club’s “Committee approval” before we could proceed. This unfortunately delayed our take up of this offer by a couple of days, by which time the estimated savings had reduced slightly. However, within a few days we had signed up with ENGIE Energy Solutions and the deal was done. All energy companies buy their fuel “ahead” and with the current oil prices just starting to rise again after being at a 10 year low now is the best time to really look at your club’s energy bills. With saving like ours being possible, you never know, your club might be able to afford that long awaited project after all! I suggest you contact Fidelity Energy as soon as possible to see what your club might be able to save. There is no harm in asking the question.

Horley Cricket Club

Horley Cricket Club first engaged Fidelity Energy with the request that we find a way to save them money on their energy bills. Having a long tradition of working with sports clubs, we were only too happy to help.

As with every client with whom we work, we began by looking at the club’s current energy bills. These told us their average spend on energy and helped us understand the makeup of their energy usage. By assessing the club’s general energy use, we can understand what times of year their energy costs are the highest and understand what factors may effect those times.

After which, it was then a matter of going out to our wide network of suppliers and looking for a better solution.

Our diverse and experienced team can call on a wide range of knowledge and industry expertise to ensure that the best deal can be found.

Furthermore, our team take on the responsibility of migrating the energy contracts to the new providers. Dealing directly with the energy companies, many of whom will fight tooth and nail to hold onto clients. All of which allows us to take the burden of transferring suppliers off of our client as well as saving them money.

The club were extremely happy to see a significant saving made on their energy bills, resulting in a long term reduction in overheads. Fidelity Energy works with sports clubs, locations and establishments of all kinds to provide cheaper energy solutions.

The club said:

Judith Beck

Club Treasurer, Horley Cricket Club

Horley Cricket Club (Oxfordshire) used Fidelity Energy Limited recently to investigate the Club’s energy costs. In all dealings with them, the Club found them courteous and always professional. They have saved the Club money on its energy bills and Horley Cricket Club would have no hesitation in recommending them.