Tag Archives: Best business energy tariffs

Three Myths About Switching Energy Provider

The other day we spoke to one of our Business Development Executives here at Fidelity Energy to find out the most common myths and misconceptions she hears when speaking to business owners on a daily basis. Read on to see the top three energy switching myths debunked! When was the last time you switched your energy supplier? What’s been stopping you?

1. I will have to pay hidden fees
Here at Fidelity Energy, we are happy to be transparent with our clients, the team has over twenty years’ experience so we know the angles. You won’t be charged additional fees for using our services. Furthermore, we will get in touch when your energy contract is coming to an end and help you switch again, this way you won’t go on the standard variable rate, which can be considerably expensive. With us, you switch once and we will help you switch forever.

2. Can price comparison websites be trusted?
A lot of people can sometimes be under the false impression that comparison websites are nothing more than marketing websites and a scam. The truth is that we want to find a better deal for you and collate all the energy suppliers’ prices, and then we put that against your energy usage to ensure that you’re on the best energy tariff. We do the hard work, so you don’t have to. We will check the Big Six energy suppliers, as well as independent suppliers so you get the most competitive prices possible. Do you still need convincing? Check out our testimonials.

3. I don’t have any time to switch energy supplier
We understand you’re time poor – time is money and you’re strapped for time. So how can you even start to think about your energy bills? Well, you don’t have to – let us use our automated platform to compare 10,000s of tariffs for your electricity and gas. That way you will have more time and probably money!

Give us a few details, sit back and we will see if we can save you money. What could be simpler? What do you have to lose? You may be able to reduce your bill by 44% today!

Not ready to change right now? Why not in the meantime take a look at our How Much Money is Your Business Losing Through Wasted Energy blog.

Ashford Sports Club

“I attended the Surrey Cricket Foundation Dataquest Club Conference at The Oval on March 20th. This is an annual get together of Surrey cricket clubs to share best practice amongst clubs in Surrey, to inform clubs about what is going on in Surrey Cricket and to have a chance to speak with suppliers and marketers of cricket and cricket related goods and commodities.

 

One suggestion in the paperwork sent to all clubs in advance was to visit the Fidelity Energy booth at the conference armed with your club’s latest gas and electricity bills and Fidelity Energy would see if they could find a more economical solution for your club’s energy needs. During the lunch break and with some trepidation I approached their desk at the conference. They explained what Fidelity Energy did and how they operated and took a copy of my bills and promised to get back to me within a day or so. It was far less painful than I expected and they were friendly and clear in their approach and did not force anything upon me or my club.

 

Fidelity Energy came back to me within 24 hours of our meeting and presented me with estimates for the possible savings that could be made if we were to switch energy companies and sign up with a new supplier that they had found on our behalf. This was a very attractive offer which showed savings of nearly £5,500 in our energy bills over the next 2-3 years. This was a very attractive proposition which needed my club’s “Committee approval” before we could proceed; this unfortunately delayed our take up of this offer by a couple of days by which time the estimated savings had reduced slightly but within a few days we had signed up with ENGIE Energy Solutions and the deal was done.

 

All energy companies buy their fuel “ahead” and, with the current oil prices just starting to rise again after being at a 10 year low, now is the best time to really look at your club’s energy bills. With saving like ours being possible, you never know, your club might be able to afford that long-awaited project after all!

 

I suggest you contact Fidelity Energy as soon as possible to see what your club might be able to save. There is no harm in asking the question.”

Chris Evans

Ashford Sports Club

Cybermo

The Challenge:

IT and mobile security specialists Cybermo were looking to diversify their business and explore a new revenue stream. The new division had already signed up 28 customers and has secured a healthy pipeline of energy business.

The Solution:

Through Fidelity Energy’s simple and easy to use portal Cybermo have been able to successfully offer energy solutions to their existing telecoms and IT customers, plus new businesses within the manufacturing sector, care homes and serviced offices. This new division of the business has so far made over £15k in profit and secured a pipeline of energy business of around £100k.

Testimonial:

Matt Boyce

Director, Cybermo

We’ve been trading for over 15 years as a fully independent mobile provider, specialist SME provider for IT security, Microsoft partner and partner of Fortinet security products distributor Exclusive Networks. Our aim is to secure businesses against constantly evolving threats easily and affordably. When Fidelity came and presented the proposition to us the attraction was clear. Energy provided us with another revenue stream, it was easy to administer and set-up and ultimately made the customers more ‘sticky’. Also, it was very easy to get going. We have a dedicated Fidelity Energy account manager who is superb, the Fidelity portal is very easy to use and we are now self-sufficient with processing quotes. We are slightly different and aim to be a solution type provider for energy so we monitor the raw material prices and produce reports each week. Ultimately we are more informed than the major suppliers, which is a key differentiator for us. In the main, customers have been receptive because of how we pitch it and Fidelity allow us to be fully independent with the suppliers which is a great benefit. Selling energy is a great opportunity; it’s a very transactional model, the customers ultimately sign with the supplier such as British Gas, so they still have the security of a big supplier but the customer care of a dedicated company with a face. Anyone with a customer base should speak to Fidelity.

How Do I Reduce Carbon and Business Energy Costs?

Many UK businesses are wasting 20p in every £1 they spend on energy. Rising energy prices and growing concerns about our carbon footprint means it makes sense that all companies are thinking of ways to effectively cut their business energy bills. Follow these seven simple steps to help you save thousands on your business energy bills…

How to cut your business’s carbon emissions, save energy and money:

1. Fit energy saving light bulbs – LEDs can save 90% of lighting energy costs.

2. Replace your old refrigerator/ freezer if it is over 15 years old, with a new one with an energy efficiency rating of A++.

3. Get an energy audit – Many utility companies offer free business energy audits to their commercial customers. It’s a great way to figure out where your money is going every month.

4. Take advantage of natural sunlight – Maximum daylight and use artificial lights in dark areas only.

5. Control your heating and cooling – By keeping your office temperature one degree down during winter and one degree up during summer can reduce the power it uses by up to 10%.

6. Take advantage of tax breaks for energy efficiency – Local government may provide tax incentives when you use energy saving appliances that help to reduce your energy usage.

7. Switch your energy supplier – Ensure you’re on the right tariff for your business energy usage. Get a better deal now.

By using these steps above, you’ll be promoting a healthy workplace environment. Applying more efficient technologies will enhance savings and choosing the right business energy plan for your needs will potentially guarantee these gains are maintained for years to come.

Fidelity Energy - Check your business energy bills

The Kia Oval ground hits sustainability for six!

International cricket ground, the Kia Oval, has taken major steps towards making the transition to a low-carbon and sustainable future.

The Oval, a historic sporting venue in south London, and home to Surrey County Cricket Club, has announced plans to eliminate single-use plastics and run entirely on renewable energy.

Starting with the new 2018 season, the club will work to ban all plastic straws, introduce compostable coffee cups and gradually phase-out the use of plastic bags. It is targeting 2020 to become entirely plastic free across its entire business.

At the same time, it has signed a deal with Fidelity Energy and French multinational ENGIE to supply the ground with 100 percent renewable power. The partnership, which has been in place since last year, will run until at least 2022 and save an estimated 6,252 tonnes of carbon dioxide.

Surrey CCC Chief Executive, Richard Gould, said: “The club has always been very conscious of reducing its impact on the environment wherever possible and, after a great deal of thought, has decided to make this ambitious commitment.”

Since 2015, the ground has only served beer in recyclable glasses, and is working on extending this to soft drinks. It also has an ongoing partnership with Sky to promote reusable plastic, which has led to the construction of 20 permanent water fountains.

To achieve its new plastic-free goal, the club “will need to work with our Members, fans, partners and staff to analyse all areas of the business and work out where we need to introduce alternative products and ways of working,” concluded Gould.

Paul Havell, co-founder of Fidelity Energy, added: “We are delighted to have secured a 100 percent renewable green electricity contract for the Kia Oval and are thrilled to be able to help the club achieve their goal of reducing their carbon footprint. This move demonstrates their commitment to renewables and sustainability.”

Learn more about how we’ve supported The Kia Oval: https://fidelity-energy.co.uk/kia-oval-2

Questions to Structure a Major Bid

Questions to Structure a Major Bid:

When engaging in a bid of any kind it’s essential that the customer understands and feels the need for some of the USPs that we offer.  Through good questioning a customer’s problems and needs can be established, which can then be matched to our key USPs.  The key USPs included in this blog post are only of value if the customer perceives them to be of value, therefore we ask questions to uncover the needs that then fit these USPs. 

  • Large breadth of suppliers means we can compare all the suppliers (25% spread of pricing)
  • Proactive contract management (avoid falling out of contract rates)
  • Account Management / Easy of Contact (no waiting time, we will handle all MACs and new installs / Change of Tenancies / Office moves)
  • Bill Validation (20% of bills have been found to be wrong)
  • Supplier rationalisation of complex estate (reduce the number of suppliers)
  • Coterminous contracts (ensure all contract finish on the same date)
  • Free Smart Meters (Install smart meters, avoid people having to read their own bills, helps reduce usage)
  • Manage the entire switch process (set up billing, monitor objections)
  • Proactively manage termination process (avoid being rolled over)
  • Monitor the market and pick the best market timing
  • Forward buying / hedge pricing up to 5 years out (avoid market fluctuations)
  • Access to Green Tariffs
  • Supplier Consultancy (compare suppliers service, billing and responsiveness)

Before we start with need payoff questions, we need to establish some basic facts:

  • How did you sign your current contract, direct with supplier or with another broker?
  • Which broker did you use?
  • Are you still working with them?
  • How long have you worked with them?
  • When did you last meet your current broker?
  • What length of contract did you sign in for? (helps us understand their buying behaviour)
  • Are you looking to secure a new deal shortly or comparing the market at this stage?
  • If so what date are you looking to decide?
  • Who has the authority to sign the new contract?
  • Have you any other businesses or sites?
  • When is your current contract end date/s?
  • By what date do you need to serve notice?

These basic facts should help us structure the next set of questions, which if handled correctly should lead to a creation of customer needs.

Questions to find Customer problems:

  • What importance is price compared to service? (We can guide them on the best balance)
  • When did you last have your bills validated? – Around 20% of energy bills are wrong!
  • How many suppliers do you have?
  • What problems does that cause? (Think supplier rationalisation)
  • How often do you have to read your own meters? Is this a problem for you? (Think – Smart Meter Value Add)
  • Have you ever had a large catch up bill?
  • How did this impact your business?
  • Have you ever fallen on to out of contract or deemed rates?
  • Have you ever had cause to question your energy bill?
  • When did you last switch supplier?
  • How did you find the process?
  • How do you ideally want your billing structured? Centralise or direct to sites, Monthly or quarterly?
  • What requirements do you have for new meters installs, office moves / purchase or close new buildings?
  • Do you plan on moving premises in the next 18 months?
  • Who manages this all in your business?
  • What % of their time does it take up?
  • How many suppliers do you have?  – would you prefer one supplier, or the cheapest possible option for every supplier?
  • Would it be of benefit if you had a single common contract end date? (better bulk discount / simplicity)
  • Would it be of benefit to have longer term budget certainty?
  • What impact would a 30% rise in energy costs have on your business?
  • What is your understanding of how forward procurement can protect your business?
  • What consideration do you give to the environment when selecting your energy supplier? (Green Energy)
  • What % more would you pay for fully green energy (Zero Carbon Energy)

Once the answers to these questions are captured, then we can build the proposal to include the features that then address the needs created above.

 

Maintaining Momentum

A great way of maintaining momentum until a deal is locked in

It’s a problem faced by us all: the customer agrees on the phone to send you their bills but days pass and despite a follow up call nothing is received.  To tackle this ongoing challenge and ensure you remain front of mind with the customer we suggest following up, once a customer commits to sending their bills, with one of our low energy light bulb packs. As well as the low energy light bulb, the pack contains a flyer highlighting the benefits of using the bulb, plus a personalised letter reminding them to send their bills in order to save even more on their energy costs. We even include a stamped addressed envelope to make the process even smoother. We then follow up with a call within 48 hours checking that they received the pack and encouraging them to put the bills in the envelope and post them back to us. We have seen some strong results so urge you to try this process in order to drive more bills in for processing.

We have teamed up with the guys at SaveMoneyCutCarbon to supply the bulbs.  For more information on them click below. If you need any support from us to pull a campaign like this on together please ask your IAM for help.

https://www.savemoneycutcarbon.com/

Powering past the £50m Milestone!

We are pleased to announce that as of last week we have secured over £50m worth of energy supplies since our launch 3 years ago.

By changing the way businesses procure their electricity and gas we have been able to empower our partners to service their client needs through our simple and effective portal.

MD John Haw said:

This is a significant achievement for the business and testament to the work the team and our partners have put in.  The portal, a set of exclusive renewable energy offers and marketing support are giving our partners an edge in the market. Couple that with their strong customer relationships and it’s a winning formula.

Our recipe for success lies in our proven expertise and leading edge technology which allows us to:

  • Buy at the right time by constantly monitoring the market. We can forward buy our clients’ energy at the low points in a constantly fluctuating market.
  • Typically save a client between 10 and 20%, and in some cases up to 50% off their current bill.
  • Understand a business and tailor our solution to lower usage. Our team of dedicated account managers will work with clients to agree a smart meter roll out. Smart meters can drastically help cut energy bills.
  • Multiple suppliers. We contract with 17 major energy companies who all bring different skills and pricing. Prices can vary by 28% between the highest and the lowest quote for each client
  • Supplier Vetting: We also heavily vet suppliers we add to the portfolio. We don’t let suppliers with poor service or billing standards into the supply chain.

To find out more contact us today.

Paul’s top tips on selling in an increase

In the current market the devaluation of the currency, an increase in government EMR charges imposed on electricity, plus an 85% increase in oil prices since early 2016 ($28/barrel has risen to $52/barrel – still relatively low compared to the all-time peak of $140/barrel) means an increase in gas and electricity prices for the end user. In a market like this the resounding message to your customers should be to lock in their energy prices today to mitigate the risk of having to procure in a potentially higher market in the future. The prices you can obtain will not only be the cheapest in the market, these prices will be locked in for the period specified, allowing your customers to secure their energy prices long term and avoid any nasty surprises with yearly renewals.

Ask your end user this simple question: If you could have secured your petrol prices for the next 5 years at 99p a litre last year, would you have done so? The answer of course would be yes… the same principle applies with energy. Take a small increase now, secure long term at today’s prices and ensure budget certainty. It is also worth remembering that the current wholesale energy price in the UK is still 60% cheaper than when the markets peaked in 2008, so it shows you the possible upside where the UK energy markets could once again reach over the next 5 years. A good short story to use in relation to this is that recently back in July 2016, British Airways brought all their fuel needs for the next 5 years… If it’s good enough for British Airways, then that’s good enough for me.

Paul

Evolve Housing Support

Evolve Housing & Support had a portfolio of over 60 gas and electricity supplies, across 10 different suppliers and 7 contract end dates – Some sites on OOC rates and a mixture of NHH and HH meters. The portfolio was not being managed proactively, bills were not verified and Evolve struggled to keep track of all the contracts resulting in many falling onto contract out of contract rates, some on deemed rates and they were still paying for sites they had disposed of.
We carried out a full audit report of the estate, contacted all suppliers and collated the portfolio information. Using our portal to automate the production of the 51 NHH quotes and tendered 17 HH meters with 14 suppliers.  On a face to face basis, we then explained to Evolve the options, offered a structured Co-Terminus common contract end date agreements, consolidated billing across 2 suppliers, one for gas and one electricity.
Moreover, by proactively monitoring the markets and suggesting the right time to buy Evolve have now extended the contracts and locked in pricing avoiding the recent market highs. We carry out all move adds and changes and recently helped them consolidate with Grenfell Housing Association.
They said:

Alison McGibbon

Corporate Services Manager 

Fidelity Energy was excellent to work with.  Kelly, in particular, dealt with all our queries and concerns in a very efficient and knowledgeable manner.   She was able to source, very quickly, all the detailed reference information required, ensuring the transition went very smoothly.  All resulting in considerable savings and with vastly simplified account information.