Questions to Structure a Major Bid: When engaging in a bid of any kind it’s essential that the customer understands and feels the need for some of the USPs that we offer.  Through good questioning a customer’s problems and needs can be established, which can then be matched to our key USPs.  The key USPs included in this blog post are only of value if the customer perceives them to be of value, therefore we …

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A great way of maintaining momentum until a deal is locked in It’s a problem faced by us all: the customer agrees on the phone to send you their bills but days pass and despite a follow up call nothing is received.  To tackle this ongoing challenge and ensure you remain front of mind with the customer we suggest following up, once a customer commits to sending their bills, with one of our low energy light bulb …

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Golf and Poker

Golf and Poker Day: The golf and poker day, held at Donnington Grove last month, was a great success.  Thank you to all our partners who came along. Read more to find who the winners were on the day and also see a few photos. Please contact your IAM to register your interest in the next partner event. Winner of longest drive: Darren – Midas Communications Winner of nearest the pin: Vernon Reed – 360 Group …

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We are pleased to announce that as of last week we have secured over £50m worth of energy supplies since our launch 3 years ago. By changing the way businesses procure their electricity and gas we have been able to empower our partners to service their client needs through our simple and effective portal. MD John Haw said: This is a significant achievement for the business and testament to the work the team and our …

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In the current market the devaluation of the currency, an increase in government EMR charges imposed on electricity, plus an 85% increase in oil prices since early 2016 ($28/barrel has risen to $52/barrel – still relatively low compared to the all-time peak of $140/barrel) means an increase in gas and electricity prices for the end user. In a market like this the resounding message to your customers should be to lock in their energy prices …

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We are pleased to welcome Jason Fernyhough to the Fidelity Energy team as our new field based Business Development Manager. With extensive experience in the Telecoms market place, B2B, distribution, and channel he has a wealth of experience and an understanding of what our partners need… “I am thrilled to have joined the team. It is fantastic to have a fresh challenge in a new sector. The most important thing in my experience is to …

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As with all sales inevitably you will get objections to the sale, these objections when handled correctly however can give the customer increased confidence and lead to you winning the deal. There is a well-established way of handing objections, which consists of three key elements: Go with the flow – when someone raises an objection don’t be upset, roll with the punches. A initial response like “sure no problem” will often help take the sting …

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