Our Story

Putting Service at the Heart of
Business Energy Procurement

Why Fidelity Energy?

It started with a simple question: How can we make business energy procurement more service-led?

The business energy market has long been dominated by a "sign the contract and forget" approach, where brokers focus solely on securing deals and then disappear until renewal time.

We saw a different way forward.

Fidelity Energy was founded to disrupt this outdated model and put service at the heart of business energy procurement. We believe that businesses deserve a partner who supports them throughout the entire customer lifecycle - not just at the point of contract signing.

Our leaders built their careers in technology, where service and long-term customer relationships were fundamental to success. They saw the need to bring this same commitment to business energy procurement.

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"Winning 'Most Trusted Consultancy' at the 2024 TELCA Awards is a testament to our service-first approach. We're proud to be recognised for putting our customers at the heart of everything we do."

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John Haw - CEO, Fidelity Energy

We Make Business Energy Procurement Simple

With over 25 suppliers in the market, procuring business energy can be daunting. Fidelity Energy does the heavy lifting.

From securing the best deals to ongoing energy insights, cost management, and proactive support, our mission is to provide businesses with the tools, expertise, and service they need to stay in control of their energy. Energy procurement shouldn’t be a one-time transaction - it should be a long-term strategy that delivers real value.

Whether you need cost-efficient energy procurement or sustainable solutions, we provide honest, expert advice that puts you in control.

Smarter Energy Procurement

We don’t just help businesses find the best energy contracts - we empower them with the right insights, tools, and expertise to reduce costs, cut consumption, and achieve sustainability goals.

Our leadership team's background in technology has driven a culture of innovation, ensuring we bring cutting-edge solutions to energy procurement. By leveraging advanced analytics, automation, and smart systems, we continuously evolve our services to help businesses navigate an ever-changing energy landscape with confidence.

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Market-Leading Insights

Helping businesses make informed decisions based on real-time energy data and trends.

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Smart Procurement Strategies

Ensuring companies secure the best value contracts and manage risk effectively.

Smart-metering

Proactive Energy Management

Providing visibility into consumption patterns, bill validation and real-time energy reporting.

Marketing Support

Active Market Monitoring

Ensuring businesses benefit from timely contract extensions, avoiding unnecessary costs while securing long-term value.

Smart Technology

Smart Technology

Our advanced technology integrates directly with key industry databases, enabling fast and accurate supplier switching with minimal disruption.

Transparency & Simplicity

Transparency & Simplicity

Ensuring transparency in usage and carbon output, and helping businesses take action to reduce waste and improve sustainability.

We lead with renewable energy pricing, ensuring that businesses can transition to greener energy solutions - often at no extra cost during procurement. By making sustainability an accessible option, we help businesses reduce their carbon footprint without financial barriers.

Building Strong Partnerships to Deliver More Value

From day one, we recognised that other service providers, like telecoms, were in a unique position to offer energy services to their customers. But without the right support, they couldn’t deliver the value or insights their clients needed.

That’s why we built a partner-first model that enables businesses to:

Expand their service portfolio by offering expert-led energy procurement.

Drive new revenue streams while strengthening customer relationships.

Leverage our expertise, technology, and insights to deliver outstanding value.

 

We take a proactive approach to contract management, ensuring businesses never fall onto out-of-contract rates while handling supplier communications for a seamless experience.

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We work as trusted advisors, providing the tools, insights, and support partners need to grow their offering and deliver value to their customers.

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Sean Dixon - CRO, Fidelity Energy

Driven by Values, Built for the Future

Whether we’re working directly with businesses that need better energy solutions or partners who want to offer these services, our approach is always the same - transparency, simplicity, and delivering results.

These values aren’t just words - they guide everything we do:

HONESTY
We are open and upfront with our customers, colleagues, and partners. Integrity is non-negotiable.

ZERO POLITICS
We work as one team, focused on results - not office politics. We support and challenge each other to do better.

CUSTOMER FOCUSED
Our success comes from empowering businesses with the knowledge and tools they need to make informed decisions.

CONSTANT IMPROVEMENT 
“Good enough” isn’t good enough for us. We constantly push for better ways to optimise costs, improve efficiency, and deliver value.

ADAPTABLE
Energy markets change, businesses evolve, and new challenges arise. We stay agile, always ready to adapt and find the best solutions for our customers.

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We’re not just here to broker energy deals - we’re here to drive real change.

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John Haw - CEO

Leading the Industry Forward

Technology is powerful, but it’s our people who make the real difference. Our team of outstanding energy experts works closely with businesses to optimise contracts for maximum value, improve energy efficiency and sustainability, and provide tailored insights and strategic advice for our customers.

By combining cutting-edge technology with deep industry expertise and a truly customer-centric approach, we go above and beyond - helping businesses take control of their energy and achieve better business outcomes.

Energy Consultants Association

In 2023 our CEO, John Haw, co-founded the Energy Consultants Association (ECA), a not-for-profit organisation dedicated to elevating industry standards. Through the ECA, we advocate for best practices, transparency, and ethical business conduct - ensuring that customers across the industry receive the trust and service they deserve.

As we grow, we remain committed to our mission: to help businesses take control of their energy, cut costs, reduce risk, and secure a more sustainable future.

Looking for a trusted energy partner?

LET'S TALK

Get in touch today!

Please contact us using the form below and we will be in touch.

08000 48 48 00

Fidelity Energy Limited
90 Bartholomew Street
Newbury
RG14 5EE