Learn what we do and what makes us differentAbout Us

What We Do

Since 2014, Fidelity Energy has taken pride in aiding businesses to procure their energy by using our great technology, great relationships and great people.

We not only provide procurement services, but all the other services you would expect from one of the UK’s leading utilities and energy consultants. We help our customers get the best value from their energy contracts, reducing their energy consumption, minimising their carbon footprint and ensuring that their bills are right. Thousands of businesses of all sizes from all over the UK rely on us for their energy needs, whether that be one site or multi-sites across the UK. We remove the stress of dealing with the energy contracts by contacting your existing and new supplier, as well as managing the process throughout, from start to finish.

Fidelity Energy is set up to become an enviable business within the Utility Industry. This will be achieved in an honest, legal and motivational manner with automation and technology at the heart of everything we do.


Our values

HONESTY
Open and honest to partners, colleagues and customers.

ZERO POLITICS
We are one team, politicians will not be tolerated.

CUSTOMER FOCUSED
By empowering our customers and giving them the tools they need to succeed.

CONSTANT IMPROVEMENT
Constantly pushing for improvement and never accepting that “good” is “good enough”.

ADAPTABLE
As we grow and evolve as a business, we stay agile and are not afraid to adapt to change when a challenge arises.

Meet The Leadership Team

John Haw - CEO

John transitioned to the energy sector in 2015. He has been instrumental in the success of Fidelity Energy, growing the EBITDA 400% over the past 3 years and achieving the milestone of over £500 million of managed energy spend after just eight years. In 2023, John co-founded the Energy Consultants Association (ECA), aiming to elevate industry standards and drive change through best practices. John’s belief in channel partnerships and automation are some of the core principles guiding the development and evolution of Fidelity Energy.

Sean Dixon - CRO

Sean developed his competitive edge as an accomplished rower, representing Great Britain multiple times, earning a scholarship to the USA. Sean started his career in telecoms before joining Fidelity Energy in 2016, he was promoted to Sales Director by 2018. Sean now oversees the partner channel and the Fidelity Energy sales team, driving growth and success through over 700 partners. Sean reviews the metrics around our partners and their customers to constantly improve the service and growth at Fidelity Energy.

Guil Hastings - Chair

Guil enjoys nothing more than connecting with people and gets excited supporting a team to find pathways that foster collaborations, inspire ideas, and help guide people to build awareness of solutions (not problems). He loves hearing people around him dream out loud and finding ways to support them. Guil understands that business is the biggest team sport in the world and encourages everybody to play together. As Chair, Guil applies his expertise in business scaling to support growth opportunities and international expansion to transform Fidelity Energy’s offerings.

Mark Watson - COO

Mark has operational responsibility across the business and includes post sale execution, from transition, to onboarding, to service delivery and customer success, to renewal and win back for all services and solutions. Mark is currently driving a change program to support the business through its next phase of growth, including acquisitions. Outside of work Mark has a passion for travel and loves to experience new places and cultures. A keen property developer, art and antiques collector, and also a trained barista.

Helen Higgons - CFO

Helen joined Fidelity Energy in January 2024 from Gamma Communications plc where she was Group Financial Controller. A chartered accountant by background, Helen worked in audit at KPMG. After leaving practice Helen worked at De La Rue plc for 4 years before moving to Gamma Communication plc. She is experienced at working in both private and listed company environments including fast growing business, acquisitions and disposals, international expansion and AIM listing. Helen has a degree in Business Economics and is a Fellow of the Institute of Chartered Accountants in England and Wales.

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We look to do all the hard work, so that your customers can reap the benefits without the headache.

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Hear what we do

We are so proud to support such a wonderful charity, Action Through Enterprise continually support and create opportunities for children and adults living in rural Ghana as well as helping them build sustainable futures for themselves and their families.

It is great to see our “Gifts of Hope” given out last Christmas have helped provide educational materials for students and vital agricultural support to families of disabled children in rural Ghana.

 

Get in touch today!

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