Tag Archives: Fidelity Energy Case Study

Cybermo

The Challenge:

IT and mobile security specialists Cybermo were looking to diversify their business and explore a new revenue stream. The new division had already signed up 28 customers and has secured a healthy pipeline of energy business.

The Solution:

Through Fidelity Energy’s simple and easy to use portal Cybermo have been able to successfully offer energy solutions to their existing telecoms and IT customers, plus new businesses within the manufacturing sector, care homes and serviced offices. This new division of the business has so far made over £15k in profit and secured a pipeline of energy business of around £100k.

Testimonial:

Matt Boyce

Director, Cybermo
We’ve been trading for over 15 years as a fully independent mobile provider, specialist SME provider for IT security, Microsoft partner and partner of Fortinet security products distributor Exclusive Networks. Our aim is to secure businesses against constantly evolving threats easily and affordably. When Fidelity came and presented the proposition to us the attraction was clear. Energy provided us with another revenue stream, it was easy to administer and set-up and ultimately made the customers more ‘sticky’. Also, it was very easy to get going. We have a dedicated Fidelity Energy account manager who is superb, the Fidelity portal is very easy to use and we are now self-sufficient with processing quotes. We are slightly different and aim to be a solution type provider for energy so we monitor the raw material prices and produce reports each week. Ultimately we are more informed than the major suppliers, which is a key differentiator for us. In the main, customers have been receptive because of how we pitch it and Fidelity allow us to be fully independent with the suppliers which is a great benefit. Selling energy is a great opportunity; it’s a very transactional model, the customers ultimately sign with the supplier such as British Gas, so they still have the security of a big supplier but the customer care of a dedicated company with a face. Anyone with a customer base should speak to Fidelity.

M Restaurants

M Restaurants was founded by Martin Williams, having moved on from 9 years as Managing Director of the highly acclaimed Gaucho restaurants chain. M prides itself on delivering excellent quality and excellent service.

We were thrilled when they asked us to look into their energy requirements for them. They required an ongoing energy package which would give them competitive rates across their restaurants. They also wanted to be sure that the energy tariff benefits would also suit their requirements.

Their two largest energy expenditures were on electricity and gas. Running large, busy kitchens required almost constant use of both resources and as a result the energy bill was a major cost.

We began by looking through our bank of suppliers and searching for gas and electricity deals that would match with their requirements. Approaching suppliers directly we were able to broker deals on their behalf, helping build up a really diverse range of options.

What we delivered for them were electricity and gas contracts with varied term options that perfectly matched their needs. We were able to save the restaurant chain over £57,000 in energy costs over the contract terms.

They said:

Martin Williams

Founder and CEO of M Restaurants

We got in touch with Fidelity Energy in June 2015 when our existing energy contracts were up for review. Fidelity Energy demonstrated a sound understanding of both our industry and an in-depth knowledge of the UK energy market and delivered new contracts that have benefited our organisation. We were provided with recommendations for both electricity and gas, the different term options available and the benefits of working with each supplier. The new contracts offered by Fidelity Energy resulted in M Restaurant saving £57,715 over the term of the new contracts. Fidelity Energy now checks our bills to ensure these are correct and proactively contacts us about the existing contracts to make sure we are always on the best deal. As a fast-growing chain of restaurants, we need an energy partner that works with us and supports when opening new sites. Fidelity Energy has taken all the stress out of procuring our new energy supplies; we would therefore have no hesitation in recommending Fidelity Energy for its services.