Tag Archives: Commercial energy rates

Maintaining Momentum

A great way of maintaining momentum until a deal is locked in

It’s a problem faced by us all: the customer agrees on the phone to send you their bills but days pass and despite a follow up call nothing is received.  To tackle this ongoing challenge and ensure you remain front of mind with the customer we suggest following up, once a customer commits to sending their bills, with one of our low energy light bulb packs. As well as the low energy light bulb, the pack contains a flyer highlighting the benefits of using the bulb, plus a personalised letter reminding them to send their bills in order to save even more on their energy costs. We even include a stamped addressed envelope to make the process even smoother. We then follow up with a call within 48 hours checking that they received the pack and encouraging them to put the bills in the envelope and post them back to us. We have seen some strong results so urge you to try this process in order to drive more bills in for processing.

We have teamed up with the guys at SaveMoneyCutCarbon to supply the bulbs.  For more information on them click below. If you need any support from us to pull a campaign like this on together please ask your IAM for help.

https://www.savemoneycutcarbon.com/

Kia Oval

The Kia Oval is the home ground of Surrey Cricket Club and is a world-famous international Cricket venue.

They had been with their energy broker for some twelve years before coming to Fidelity Energy. Having been dissatisfied with the level of service, pro-activity and investment into the partnership of their previous broker, Fidelity Energy was their first port of call.

Due to the size and usage of the stadium, their energy costs were extremely high and had been creeping up for some time. They had become aware that, at the time, oil prices were at a 10-year low and felt that they were not receiving the benefit of that low price.

We began by scouring the market for a solution that would fit them. Most paramount was lowering energy costs and ensuring they were kept low for as long as possible. Therefore, we focused on looking at ‘future prices’ of energy so we could find the best fit.

What we were able to supply was a procurement selection process that resulted in a five-year fixed price for their energy prices.

This saved the Kia Oval over £97,000 on their energy bills across the term of the contract.

This contract started in November 2016, the same percentage saving in today’s market would be closer to the £250,000 mark. A massive chunk of costs to wipe off any company’s bottom line.

They said:

Scott Carey

Operations Director, KIA Oval

Fidelity Energy took control of our energy procurement requirements from start to finish and have provided an exemplary standard of service from the outset. We have been extremely impressed with the professional approach that Fidelity Energy have adopted during the tender process. Their forward-thinking approach throughout has not only resulted in significant savings for The Kia Oval over our new gas and electricity contracts, but has also given us the confidence that we are now paying the most competitive tariff available. I would have no hesitation in recommending Fidelity Energy as a first class ‘energy partner’ for any business interested in keeping energy related expenditure under control.