Tag Archives: Business energy tariffs

Paradise Wildlife Park

Paradise Wildlife Park is Hertfordshire’s best zoo and offers a range of great activities for the perfect family day out. They were looking to review their energy usage, reduce their costs but also reduce their carbon footprint.
  They said:  

Lynn Whitnall

Wildlife Paradise Park CEO/Director
I want to thank Fidelity Energy for all of their help and assistance regarding our energy requirements here at Paradise Wildlife Park/Zoological Society of Hertfordshire. I have found them to be professional and thorough in their analysis, which has helped us to, not only reduce our overall electricity consumption and expenditure, but to pinpoint exactly where we can be more efficient as well as offer other opportunities to meet the ever growing demands of our business.
Fidelity Energy can help your business sell energy to your clients, call us on 08000 48 48 00 or email us at partners@fidelity-energy.co.uk. We would be delighted to hear from you.

Sean runs 26.2 miles for local charity

Sean runs the marathon to bring fun and inclusivity back to the lives of those with physical disabilities

Children with disabilities face problems in their everyday life that most adults take for granted. Oxford based charity, Special Effect have developed systems for children ranging from larger controllers and customised pads to eye-controlled video games – which Sean confirms take a lot of skill!
Special Effect are a small charity based in Oxford that have a large input into bringing normality and joy to those who without them may never get to play Mario Kart or Minecraft.
Fidelity’s Head of Channel, Sean Dixon, was introduced to the charity over 6 years ago and has seen first hand the great work they do and the impact they have on young people’s lives. Sean ran this year’s London Marathon to help raise funds and awareness for this incredible charity.
After picking up an injury four weeks before last year’s race and having to withdraw, Sean got training again and managed to complete this year’s the marathon in X and raise a super £4,551.00, so far.
Sean said; “I have had the privilege of meeting the Special Effect team along with the families that they help, and one of the families told me the biggest problem now is getting their child off the video game.”
If you wish to donate to Special Effect you can do so through Sean’s fundraising page – www.justgiving.com/fundraising/sean-dixon

Hear from Bath Rugby player Jack Wilson

2 MINUTES WITH JACK WILSON…

Having saved Bath Rugby club significantly on their energy bills by negotiating better contracts, we sat down with the club’s very own Jack Wilson, so he could explain why they use Fidelity Energy and what he thinks are the benefits of using an energy consultant like us!

If you want a free review and to see how much you could be saving get in touch and see how we can help you with your business energy needs.

Call us on 08000 48 48 00 or email us at partners@fidelity-energy.co.uk. We would be delighted to hear from you.
 

The RPA

Fidelity Energy partners with the Rugby Players’ Association

We recently became the official energy partner of the Rugby Players Association. Putting us in contact with a wide network of professional rugby clubs, sports trusts and sports facilities. Our services focus on helping clients get the best value from their energy contracts, reduce energy consumption and minimise their carbon footprint. The RPA saw this as a major advantage and value-add to their members. With our new partnership with the RPA now in full swing we are now able to offer our services on to RPA members, partners and the wider rugby community. Part and parcel of this relationship is a donation to the Restart Rugby charity. Each RPA member or partner who signs up for energy procurement with Fidelity Energy, we will donate £150.00 directly to the Restart Rugby charity. Our aim is always to add value and support our partners and clients in every way possible. Part of our ongoing ethos is to always, as much as possible, offer greener, cleaner energy solutions. With one of the largest networks of green energy procurement in the UK we are able to offer highly competitive energy solutions all sourced from green energy production. Fidelity Energy believes in Green Energy initiatives and works with a wide range of suppliers to offer the best deals in the market. John Haw MD, from Fidelity Energy said: “We are very proud to have partnered with the RPA and look forward to working closely with its members and commercial partners. With autumn looming and the rugby season in full swing, now is a great time to think about energy usage and how as an RPA member you can take advantage of our energy management service. Typically we are saving our customers 21% on their gas bills and 16% on the electricity, that’s money that can be reinvested in your business or rugby club.” Tom McDowell – RPA Head of Communications Interested in our green energy services? Click here to get a quote for your club today.

360 Group

Energy is turning full circle for 360

Cambridgeshire based reseller 360 Group has warned comms and IT providers to start selling energy to customers before energy brokers move into their territories.

“If you aren’t selling energy to your customers, someone else is and you are leaving the door open for an energy broker to walk in and review their comms as well”, said Group Managing Director Russell Davis, who is now successfully selling energy services to his customers alongside Fidelity Energy.

Davis also believes ICT solutions providers should bear in mind the reputation they have built for quality of service when considering adding energy supply to their portfolios.

“We are utilising our current relationships and trading energy under our trusted name and brand as energy companies get such bad press for the service they offer. We are used to winning through effort and knowledge of our market. We are inspired to maximise our efforts. Everything we do, we do well.”

360 have solid experience of embracing new technologies and their services now encompass a full unified communications suite complemented by IT services and a growing IoT (internet of Things) division.

When exploring the energy opportunity Davis was pleased to re-engage with Fidelity Energy MD John Haw, who he knew well from his previous Managing Director role at Gamma.

“John understands we have a loyal customer base who trust 360 Group. Utilities are required by all our customers and I know we have a better relationship with them than their current energy supplier and with Fidelity Energy’s commercials and sales support we have been able to offer a compelling service to our customer base.

“We have done well to date and we are building on the success month-on-month as our experience with energy grows and we are better equipped within the market place. I am confident that we will have a successful energy arm in 2017

“Fidelity offers full support on every opportunity so all we do is get the bills and they advise from there. We are now at the point where we can self-serve through their portal, but Fidelity are always on hand to help if needs be. Fidelity also offer full sales support and now with a fully integrated E-signature option on their portal you can add a customer, credit check them, get quotes from 20 suppliers, and receive an e-signed contract within 10 minutes compared to the standard 1-2 day turnaround from most brokers.”

Find out how Fidelity Energy can help your business sell energy to your clients, call us on 08000 48 48 00 or email us at partners@fidelity-energy.co.uk. We would be delighted to hear from you.

Bath Rugby Club

Bath Rugby Club have their headquarters in a Grade 1 listed building. This makes energy efficiency a major issue. Their usage was substantially higher than a comparable modern building. The club’s growth had also raised energy costs as usage became more and more necessary and more and more common. They were keen to start proactively managing their energy requirements and hopefully lower their costs in the process. Introduced to Fidelity Energy through our partnership with the RPA, we began looking into their energy consumption. We then began managing the process through from start to finish. Dealing with their existing suppliers and helping to negotiate contracts with new ones we set about formulating a solution that would fit their requirements. Taking the entire process from start to finish we were able to make the club a large saving on their energy costs. On top of which we were able to secure favourable contract lengths and end dates. They said:

Alex Cohen

Bath Rugby Head of Operations
Fidelity Energy have committed to partnering up with the Bath Community programme to help support the clubs and local business so they can also benefit from the same level of service and get the expertise available. We now have a dedicated account manager within Fidelity who proactively manages our accounts allowing us to focus on the running of the club. Knowing that the club is in safe hands and this area is being looked after by the experts gives us peace of mind. As the energy market becomes more volatile there has not been a better time in take advantage of the services Fidelity Energy can offer your club or business. The specialist knowledge they provide can help proactively secure the best available rates and find a suitable solution for your individual needs. We would recommend any club or business to take full advantage of the no obligation review to see how they could benefit.
Fidelity Energy can help your business sell energy to your clients, call us on 08000 48 48 00 or email us at partners@fidelity-energy.co.uk. We would be delighted to hear from you.



Questions to Structure a Major Bid

Questions to Structure a Major Bid:

When engaging in a bid of any kind it’s essential that the customer understands and feels the need for some of the USPs that we offer.  Through good questioning a customer’s problems and needs can be established, which can then be matched to our key USPs.  The key USPs included in this blog post are only of value if the customer perceives them to be of value, therefore we ask questions to uncover the needs that then fit these USPs. 
  • Large breadth of suppliers means we can compare all the suppliers (25% spread of pricing)
  • Proactive contract management (avoid falling out of contract rates)
  • Account Management / Easy of Contact (no waiting time, we will handle all MACs and new installs / Change of Tenancies / Office moves)
  • Bill Validation (20% of bills have been found to be wrong)
  • Supplier rationalisation of complex estate (reduce the number of suppliers)
  • Coterminous contracts (ensure all contract finish on the same date)
  • Free Smart Meters (Install smart meters, avoid people having to read their own bills, helps reduce usage)
  • Manage the entire switch process (set up billing, monitor objections)
  • Proactively manage termination process (avoid being rolled over)
  • Monitor the market and pick the best market timing
  • Forward buying / hedge pricing up to 5 years out (avoid market fluctuations)
  • Access to Green Tariffs
  • Supplier Consultancy (compare suppliers service, billing and responsiveness)
Before we start with need payoff questions, we need to establish some basic facts:
  • How did you sign your current contract, direct with supplier or with another broker?
  • Which broker did you use?
  • Are you still working with them?
  • How long have you worked with them?
  • When did you last meet your current broker?
  • What length of contract did you sign in for? (helps us understand their buying behaviour)
  • Are you looking to secure a new deal shortly or comparing the market at this stage?
  • If so what date are you looking to decide?
  • Who has the authority to sign the new contract?
  • Have you any other businesses or sites?
  • When is your current contract end date/s?
  • By what date do you need to serve notice?
These basic facts should help us structure the next set of questions, which if handled correctly should lead to a creation of customer needs. Questions to find Customer problems:
  • What importance is price compared to service? (We can guide them on the best balance)
  • When did you last have your bills validated? – Around 20% of energy bills are wrong!
  • How many suppliers do you have?
  • What problems does that cause? (Think supplier rationalisation)
  • How often do you have to read your own meters? Is this a problem for you? (Think – Smart Meter Value Add)
  • Have you ever had a large catch up bill?
  • How did this impact your business?
  • Have you ever fallen on to out of contract or deemed rates?
  • Have you ever had cause to question your energy bill?
  • When did you last switch supplier?
  • How did you find the process?
  • How do you ideally want your billing structured? Centralise or direct to sites, Monthly or quarterly?
  • What requirements do you have for new meters installs, office moves / purchase or close new buildings?
  • Do you plan on moving premises in the next 18 months?
  • Who manages this all in your business?
  • What % of their time does it take up?
  • How many suppliers do you have?  – would you prefer one supplier, or the cheapest possible option for every supplier?
  • Would it be of benefit if you had a single common contract end date? (better bulk discount / simplicity)
  • Would it be of benefit to have longer term budget certainty?
  • What impact would a 30% rise in energy costs have on your business?
  • What is your understanding of how forward procurement can protect your business?
  • What consideration do you give to the environment when selecting your energy supplier? (Green Energy)
  • What % more would you pay for fully green energy (Zero Carbon Energy)
Once the answers to these questions are captured, then we can build the proposal to include the features that then address the needs created above.  

Horley Cricket Club

Horley Cricket Club first engaged Fidelity Energy with the request that we find a way to save them money on their energy bills. Having a long tradition of working with sports clubs, we were only too happy to help.

As with every client with whom we work, we began by looking at the club’s current energy bills. These told us their average spend on energy and helped us understand the makeup of their energy usage. By assessing the club’s general energy use, we can understand what times of year their energy costs are the highest and understand what factors may effect those times.

After which, it was then a matter of going out to our wide network of suppliers and looking for a better solution.

Our diverse and experienced team can call on a wide range of knowledge and industry expertise to ensure that the best deal can be found.

Furthermore, our team take on the responsibility of migrating the energy contracts to the new providers. Dealing directly with the energy companies, many of whom will fight tooth and nail to hold onto clients. All of which allows us to take the burden of transferring suppliers off of our client as well as saving them money.

The club were extremely happy to see a significant saving made on their energy bills, resulting in a long term reduction in overheads. Fidelity Energy works with sports clubs, locations and establishments of all kinds to provide cheaper energy solutions.

The club said:

Judith Beck

Club Treasurer, Horley Cricket Club

Horley Cricket Club (Oxfordshire) used Fidelity Energy Limited recently to investigate the Club’s energy costs. In all dealings with them, the Club found them courteous and always professional. They have saved the Club money on its energy bills and Horley Cricket Club would have no hesitation in recommending them.