Tag Archives: Business Energy Procurement

The Kia Oval Partnership – Switch with Fidelity Energy – Help Evelina

Surrey fans are being offered a first-class deal by new club partner Fidelity Energy, which will directly benefit Surrey CCC’s charity partner Evelina London Children’s Hospital.

Fidelity Energy is The Kia Oval’s official energy partner and ensures all electricity generated at The Kia Oval comes from 100% renewable sources. Fidelity Energy has also become an official club sponsor for 2018, 2019 and 2020 seasons.

Further to that, Fidelity Energy is offering Surrey fans the opportunity in getting a cheaper home energy deal by using Fidelity Energy’s comparison site to review prices and find the cheapest deal available in the market.

The comparison site compares every tariff from every supplier in the UK, is completely free to use, 100% impartial with no hidden filters, shows every tariff available and is fully transparent.

Better still, for every switch completed through the site, Fidelity Energy will donate £10 directly to Evelina Children’s Hospital.

James Benning, former Surrey all-rounder and now Business Development Manager at Fidelity Energy, said: “Having played cricket for Surrey for many years, it’s a proud moment for me to once again be associated with the club.

“It would be fantastic if we can raise some money for such a good cause, one the club has supported for some time.”

Click here to switch your household energy and see how much you could be saving

Fidelity Energy also monitor the UK business energy market to help UK businesses get the best rates on their business gas and electricity bills, they can also help businesses move to renewable sources for their energy supplies, as they did for The Kia Oval.

To find out how much you could be saving on your business energy bills – Please call James Benning on 07703 832757 or email james.benning@fidelity-energy.co.uk

How Do I Reduce Carbon and Business Energy Costs?

Many UK businesses are wasting 20p in every £1 they spend on energy. Rising energy prices and growing concerns about our carbon footprint means it makes sense that all companies are thinking of ways to effectively cut their business energy bills. Follow these seven simple steps to help you save thousands on your business energy bills…

How to cut your business’s carbon emissions, save energy and money:

1. Fit energy saving light bulbs – LEDs can save 90% of lighting energy costs.

2. Replace your old refrigerator/ freezer if it is over 15 years old, with a new one with an energy efficiency rating of A++.

3. Get an energy audit – Many utility companies offer free business energy audits to their commercial customers. It’s a great way to figure out where your money is going every month.

4. Take advantage of natural sunlight – Maximum daylight and use artificial lights in dark areas only.

5. Control your heating and cooling – By keeping your office temperature one degree down during winter and one degree up during summer can reduce the power it uses by up to 10%.

6. Take advantage of tax breaks for energy efficiency – Local government may provide tax incentives when you use energy saving appliances that help to reduce your energy usage.

7. Switch your energy supplier – Ensure you’re on the right tariff for your business energy usage. Get a better deal now.

By using these steps above, you’ll be promoting a healthy workplace environment. Applying more efficient technologies will enhance savings and choosing the right business energy plan for your needs will potentially guarantee these gains are maintained for years to come.

Fidelity Energy - Check your business energy bills

Success At Donnington Grove Country Club

Fidelity Energy annual partner event – golf and poker day was a great success! Thank you to all the staff at Donnington Grove Country Club for all their hard work in setting up the golf, dinner, World Cup screening and poker for us last week. A big thank you to all our partners who came along and endured the heat! It was the perfect day for golf!

  • Winning team: John Haw, James Sweaton, Louis Surtees and Freddie Hawker.
  • Winner of the longest drive: Louis Surtees – JD Energy
  • Winner of nearest the pin: Paul Elliott – Pure Telecomms

Please contact your IAM to register your interest for the next partner event. See you at the next event!

The Kia Oval ground hits sustainability for six!

International cricket ground, the Kia Oval, has taken major steps towards making the transition to a low-carbon and sustainable future.

The Oval, a historic sporting venue in south London, and home to Surrey County Cricket Club, has announced plans to eliminate single-use plastics and run entirely on renewable energy.

Starting with the new 2018 season, the club will work to ban all plastic straws, introduce compostable coffee cups and gradually phase-out the use of plastic bags. It is targeting 2020 to become entirely plastic free across its entire business.

At the same time, it has signed a deal with Fidelity Energy and French multinational ENGIE to supply the ground with 100 percent renewable power. The partnership, which has been in place since last year, will run until at least 2022 and save an estimated 6,252 tonnes of carbon dioxide.

Surrey CCC Chief Executive, Richard Gould, said: “The club has always been very conscious of reducing its impact on the environment wherever possible and, after a great deal of thought, has decided to make this ambitious commitment.”

Since 2015, the ground has only served beer in recyclable glasses, and is working on extending this to soft drinks. It also has an ongoing partnership with Sky to promote reusable plastic, which has led to the construction of 20 permanent water fountains.

To achieve its new plastic-free goal, the club “will need to work with our Members, fans, partners and staff to analyse all areas of the business and work out where we need to introduce alternative products and ways of working,” concluded Gould.

Paul Havell, co-founder of Fidelity Energy, added: “We are delighted to have secured a 100 percent renewable green electricity contract for the Kia Oval and are thrilled to be able to help the club achieve their goal of reducing their carbon footprint. This move demonstrates their commitment to renewables and sustainability.”

Learn more about how we’ve supported The Kia Oval: https://fidelity-energy.co.uk/kia-oval-2

JDnetworks

JDnetworks taps into the energy goldmine

As a privately owned, independent company, Leeds based telecoms broker JDnetworks prides itself on offering completely impartial advice and tailoring the best available package for its customer’s individual requirements.

The ‘trusted relationships’ it has built with customers means that adding Energy to its portfolio of services alongside Fidelity Energy was a ‘no brainer’ according to Associate Director James Sweaton.

When we read about Fidelity Energy in Comms Dealer, we made a call and within a couple of days we were signed up. It was attractive to us because they offered us an attractive commission structure and set up assistance and on-going support, which was perfect for JD Networks who have never tried the energy market.”

Within days the JD directors had set up a separate company JDenergy Ltd (www.jdenergy.uk) and their sales staff now have two discussion points with both old and new customers and Sweaton explained: “We have a good balance of both new and existing customers who we are offering this service to, we have a telesales team who push both telecoms and energy and on most occasions we try sell both products together.

“We certainly find energy easy to sell, especially to existing customers who we already have a relationship with. We find that the customer just wants a good saving and proactive account management. We find that the majority of customers are happy to change, Unlike telecoms there is only one type of gas and electricity so if they are happy with us then they will switch.

Since becoming a Fidelity Energy partner just under a year ago JDEnergy has provided quotes for around 150 businesses and in the past year alone has netted over 20 new customers.

But this is just the tip of the iceberg according to Sweaton.

“I think the opportunity is massive; it goes hand in hand with our telecoms model as JDnetworks is about reviewing billing and offering reducing costs. Most of the time we ask for energy bills as part of credit checks so offering reduced energy costs is a great way to increase revenue.”

Want to explore an alternative way of boosting your company’s turnover? Contact us on 0800 48 48 00 or email partners@fidelity-energy.co.uk.

Utilities for Business

IT and mobile security specialist Cybermo is the latest ICT channel business to add energy services to its portfolio alongside Fidelity Energy.

The Winchester based company has set up a new division – Utilities for Business – and is now successfully offering energy solutions to its existing telecoms and IT customers, plus new businesses within the manufacturing sector, care homes and serviced offices.

The new division had already made over £15k in profit and has secured a pipeline of energy business of around £100k.

“We were formerly Opus Telecom, a Unify partner and sold the telecoms base to NIX communications in the summer”, said Director Matt Boyce.

“We’ve been trading for over 15 years as a fully independent mobile provider, specialist SME security provider for IT security, Microsoft partner and partner of Fortinet security products distributor Exclusive Networks. Our aim is to secure businesses against constantly evolving threats easily and affordably.”

So why has the company decided to move into energy supply?

“I can see why some telecoms or IT companies would be cautious to diversify, but if you do not diversify as a business then youre not moving forward and its down to how it is pitched. Fidelity provide all the tools to make it easy. We first heard about them in a magazine feature and we knew their MD John Haw from his Gamma days. When John came and presented the proposition to us the attraction was clear. Energy provided us with another revenue stream, it was easy to administer and set-up and ultimately made the customers more ‘sticky’.

“Also, it was very easy to get going. We have a dedicated Fidelity Energy account manager who is superb, the Fidelity portal is very easy to use and we are now self-sufficient with processing quotes.”

Boyce says Utilities for Business is aiming to be ahead of the curve in giving customers the best possible energy deals.

“We are slightly different and aim to be a solution type provider for energy so we monitor the raw material prices and produce reports each week. Ultimately, we are more informed than the major suppliers which is a key differentiator for us. In the main, customers have been receptive because of how we pitch it and Fidelity allow us to be fully independent with the suppliers which is a great benefit.

“Selling energy is a great opportunity; its a very transactional model and the customers ultimately sign a with the supplier such as British Gas, so they still have the security of big supplier but the customer care of a dedicated company with a face. Anyone with a customer base should speak to Fidelity, added Boyce.

Fidelity Energy can help your business sell energy to your clients, call us on 08000 48 48 00 or email us at partners@fidelity-energy.co.uk. We would be delighted to hear from you.

Questions to Structure a Major Bid

Questions to Structure a Major Bid:

When engaging in a bid of any kind it’s essential that the customer understands and feels the need for some of the USPs that we offer.  Through good questioning a customer’s problems and needs can be established, which can then be matched to our key USPs.  The key USPs included in this blog post are only of value if the customer perceives them to be of value, therefore we ask questions to uncover the needs that then fit these USPs. 

  • Large breadth of suppliers means we can compare all the suppliers (25% spread of pricing)
  • Proactive contract management (avoid falling out of contract rates)
  • Account Management / Easy of Contact (no waiting time, we will handle all MACs and new installs / Change of Tenancies / Office moves)
  • Bill Validation (20% of bills have been found to be wrong)
  • Supplier rationalisation of complex estate (reduce the number of suppliers)
  • Coterminous contracts (ensure all contract finish on the same date)
  • Free Smart Meters (Install smart meters, avoid people having to read their own bills, helps reduce usage)
  • Manage the entire switch process (set up billing, monitor objections)
  • Proactively manage termination process (avoid being rolled over)
  • Monitor the market and pick the best market timing
  • Forward buying / hedge pricing up to 5 years out (avoid market fluctuations)
  • Access to Green Tariffs
  • Supplier Consultancy (compare suppliers service, billing and responsiveness)

Before we start with need payoff questions, we need to establish some basic facts:

  • How did you sign your current contract, direct with supplier or with another broker?
  • Which broker did you use?
  • Are you still working with them?
  • How long have you worked with them?
  • When did you last meet your current broker?
  • What length of contract did you sign in for? (helps us understand their buying behaviour)
  • Are you looking to secure a new deal shortly or comparing the market at this stage?
  • If so what date are you looking to decide?
  • Who has the authority to sign the new contract?
  • Have you any other businesses or sites?
  • When is your current contract end date/s?
  • By what date do you need to serve notice?

These basic facts should help us structure the next set of questions, which if handled correctly should lead to a creation of customer needs.

Questions to find Customer problems:

  • What importance is price compared to service? (We can guide them on the best balance)
  • When did you last have your bills validated? – Around 20% of energy bills are wrong!
  • How many suppliers do you have?
  • What problems does that cause? (Think supplier rationalisation)
  • How often do you have to read your own meters? Is this a problem for you? (Think – Smart Meter Value Add)
  • Have you ever had a large catch up bill?
  • How did this impact your business?
  • Have you ever fallen on to out of contract or deemed rates?
  • Have you ever had cause to question your energy bill?
  • When did you last switch supplier?
  • How did you find the process?
  • How do you ideally want your billing structured? Centralise or direct to sites, Monthly or quarterly?
  • What requirements do you have for new meters installs, office moves / purchase or close new buildings?
  • Do you plan on moving premises in the next 18 months?
  • Who manages this all in your business?
  • What % of their time does it take up?
  • How many suppliers do you have?  – would you prefer one supplier, or the cheapest possible option for every supplier?
  • Would it be of benefit if you had a single common contract end date? (better bulk discount / simplicity)
  • Would it be of benefit to have longer term budget certainty?
  • What impact would a 30% rise in energy costs have on your business?
  • What is your understanding of how forward procurement can protect your business?
  • What consideration do you give to the environment when selecting your energy supplier? (Green Energy)
  • What % more would you pay for fully green energy (Zero Carbon Energy)

Once the answers to these questions are captured, then we can build the proposal to include the features that then address the needs created above.

 

Paul’s top tips on selling in an increase

In the current market the devaluation of the currency, an increase in government EMR charges imposed on electricity, plus an 85% increase in oil prices since early 2016 ($28/barrel has risen to $52/barrel – still relatively low compared to the all-time peak of $140/barrel) means an increase in gas and electricity prices for the end user. In a market like this the resounding message to your customers should be to lock in their energy prices today to mitigate the risk of having to procure in a potentially higher market in the future. The prices you can obtain will not only be the cheapest in the market, these prices will be locked in for the period specified, allowing your customers to secure their energy prices long term and avoid any nasty surprises with yearly renewals.

Ask your end user this simple question: If you could have secured your petrol prices for the next 5 years at 99p a litre last year, would you have done so? The answer of course would be yes… the same principle applies with energy. Take a small increase now, secure long term at today’s prices and ensure budget certainty. It is also worth remembering that the current wholesale energy price in the UK is still 60% cheaper than when the markets peaked in 2008, so it shows you the possible upside where the UK energy markets could once again reach over the next 5 years. A good short story to use in relation to this is that recently back in July 2016, British Airways brought all their fuel needs for the next 5 years… If it’s good enough for British Airways, then that’s good enough for me.

Paul

108 Medical Chambers

108 Medical Chambers is a highly respected, well-established, multi-discipline Harley Street medical clinic.

With numerous departments, machinery, computers and medical equipment in near-constant use their energy bills were understandably high. As with any busy medical practice, they were keen to avoid disrupting their day-to-day business when the subject of changing suppliers was raised.

We began by conducting a review of their existing bills, looking at where and when their expenditure was highest. This allows us to understand the way they used energy, when it was used most and what the makeup of those energy bills truly was.

The combined skills of our team soon gave us a complete picture of the client’s energy needs. Using this information, we were able to go into the market, tapping into our diverse range of suppliers, in search of a better option.

Our professional team were able to negotiate with our suppliers on behalf of our client. Using our large-scale buying power we were able to negotiate a significantly better deal for the Chambers.

After which, we then handled the switch over, talking directly to their existing suppliers and organising the entire process for them. This meant that they were able to get on with the business of running their business, whist we took care of their energy bills.

Having completed the switch, their new bills immediately displayed the significant cost reduction that had been achieved. The difference to their bottom line was noticeable enough for them to praise our work and thank us for the service we provided.

They said:

Hamish Millar

Managing Director, 108 Medical Chambers

I was very grateful for the introduction to Fidelity Energy. I found the company very personable, professional and efficient. Fidelity Energy helped us achieve considerable savings in our energy costs. I would have no hesitation in recommending this organisation.

Horley Cricket Club

Horley Cricket Club first engaged Fidelity Energy with the request that we find a way to save them money on their energy bills. Having a long tradition of working with sports clubs, we were only too happy to help.

As with every client with whom we work, we began by looking at the club’s current energy bills. These told us their average spend on energy and helped us understand the makeup of their energy usage. By assessing the club’s general energy use, we can understand what times of year their energy costs are the highest and understand what factors may effect those times.

After which, it was then a matter of going out to our wide network of suppliers and looking for a better solution.

Our diverse and experienced team can call on a wide range of knowledge and industry expertise to ensure that the best deal can be found.

Furthermore, our team take on the responsibility of migrating the energy contracts to the new providers. Dealing directly with the energy companies, many of whom will fight tooth and nail to hold onto clients. All of which allows us to take the burden of transferring suppliers off of our client as well as saving them money.

The club were extremely happy to see a significant saving made on their energy bills, resulting in a long term reduction in overheads. Fidelity Energy works with sports clubs, locations and establishments of all kinds to provide cheaper energy solutions.

The club said:

Judith Beck

Club Treasurer, Horley Cricket Club

Horley Cricket Club (Oxfordshire) used Fidelity Energy Limited recently to investigate the Club’s energy costs. In all dealings with them, the Club found them courteous and always professional. They have saved the Club money on its energy bills and Horley Cricket Club would have no hesitation in recommending them.