Energy is turning full circle for 360

Cambridgeshire based reseller 360 Group has warned comms and IT providers to start selling energy to customers before energy brokers move into their territories.

“If you aren’t selling energy to your customers, someone else is and you are leaving the door open for an energy broker to walk in and review their comms as well”, said Group Managing Director Russell Davis, who is now successfully selling energy services to his customers alongside Fidelity Energy.

Davis also believes ICT solutions providers should bear in mind the reputation they have built for quality of service when considering adding energy supply to their portfolios.

“We are utilising our current relationships and trading energy under our trusted name and brand as energy companies get such bad press for the service they offer. We are used to winning through effort and knowledge of our market. We are inspired to maximise our efforts. Everything we do, we do well.”

360 have solid experience of embracing new technologies and their services now encompass a full unified communications suite complemented by IT services and a growing IoT (internet of Things) division.

When exploring the energy opportunity Davis was pleased to re-engage with Fidelity Energy MD John Haw, who he knew well from his previous Managing Director role at Gamma.

“John understands we have a loyal customer base who trust 360 Group. Utilities are required by all our customers and I know we have a better relationship with them than their current energy supplier and with Fidelity Energy’s commercials and sales support we have been able to offer a compelling service to our customer base.

“We have done well to date and we are building on the success month-on-month as our experience with energy grows and we are better equipped within the market place. I am confident that we will have a successful energy arm in 2017

“Fidelity offers full support on every opportunity so all we do is get the bills and they advise from there. We are now at the point where we can self-serve through their portal, but Fidelity are always on hand to help if needs be. Fidelity also offer full sales support and now with a fully integrated E-signature option on their portal you can add a customer, credit check them, get quotes from 20 suppliers, and receive an e-signed contract within 10 minutes compared to the standard 1-2 day turnaround from most brokers.”

Find out how Fidelity Energy can help your business sell energy to your clients, call us on 08000 48 48 00 or email us at partners@fidelity-energy.co.uk. We would be delighted to hear from you.

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